Sharp Mom Co. ("we," "us," or "our") is a woman-owned mobile sharpening service operating in Santa Clara County, California. This Privacy Policy describes how we collect, use, and protect information you share with us when you visit our website or communicate with us by text, phone, or any other channel.
By using our website or contacting us, you agree to the practices described in this policy.
We collect only the minimum information needed to provide our sharpening services:
We do not collect payment card numbers. All payments are made by cash, Venmo, or Zelle directly at the time of service.
Opt-In Consent: By sending an inbound text message to our business line (408-390-9940), you consent to receive conversational SMS/MMS responses regarding tool and knife sharpening services, pricing, scheduling, and service updates.
Data Protection: No mobile information or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. All categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message Frequency: Message frequency varies based on your customer inquiries and service updates. You will not receive unsolicited marketing messages.
Fees: Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You may reply STOP at any time to opt out of all future text messages from us. You may reply HELP for assistance.
We use the information we collect solely to:
We do not sell, rent, or share your personal information with any third party for marketing purposes.
We do not share your personal information with third parties except in the following limited circumstances:
We retain your contact and service information only as long as needed to fulfill your service requests and comply with applicable legal obligations. Text message histories may be retained for up to 12 months for service continuity. You may request deletion of your information at any time by texting or calling us.
We take reasonable measures to protect your information from unauthorized access or disclosure. Because we operate as a small sole-proprietor business, your information is stored in limited, access-controlled systems. However, no method of transmission over the internet or mobile network is completely secure, and we cannot guarantee absolute security.
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of sale of personal information. We do not sell personal information. To exercise your rights, contact us at the number below.
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your information, please reach out: